Terms & Conditions

Terms & Conditions

Allscope Communications

These Terms & Conditions apply to the use of this website and the services provided by Allscope Communications. By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions.

1. Services

Allscope Communications provides communications and security system installation, maintenance and support services for commercial and residential clients. All services are subject to written quotations, service agreements, or work orders issued by us.

2. Quotations and Pricing

All quotations provided by Allscope Communications:

• Are valid for 30 days unless otherwise stated

• Are based on the information available at the time of quoting

• May be subject to change if the scope of work changes

• Exclude unforeseen conditions unless specifically noted

Additional work requested by the client may be charged separately.

3. Payment Terms

Unless otherwise agreed in writing:

• Payment is due within 7 days of invoice date

• Late payments may incur interest or administrative fees

• All equipment supplied remains the property of Allscope Communications until paid in full

We reserve the right to suspend work or services if payment is overdue.

4. Access to Site

Clients are responsible for providing safe and reasonable access to the work site, including:

• Adequate workspace

• Safe working conditions

• Necessary permissions or approvals

Delays caused by restricted access or unsafe conditions may result in additional charges.

5. Installation and Workmanship

Allscope Communications undertakes to complete work:

• In a professional and competent manner

• In accordance with relevant industry standards

• Using suitable materials and equipment

We will make reasonable efforts to complete work within agreed timeframes, however delays may occur due to factors outside our control.

6. Equipment and Warranties

Equipment supplied by Allscope Communications is covered by the manufacturer’s warranty, subject to the manufacturer’s terms and conditions.

Warranty does not cover:

• Damage caused by misuse, vandalism or accidents

• Unauthorised modifications

• Power surges, lightning or environmental conditions

• Normal wear and tear

Labour warranty periods may vary depending on the type of installation or service.

7. Limitation of Liability

To the extent permitted by law:

Allscope Communications is not liable for:

• Indirect or consequential loss

• Loss of data, income or business

• System downtime caused by external factors

• Failure of third-party equipment or services

Our liability is limited to the value of the services provided.

Nothing in these Terms & Conditions excludes rights under Australian Consumer Law.

8. Website Information

Information on this website is provided for general guidance only. While we aim to keep content accurate and up to date, we make no guarantee regarding completeness or suitability for a particular purpose.

9. Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy, available on this website.

10. Changes to These Terms

Allscope Communications may update these Terms & Conditions from time to time. The current version will always be available on our website.

11. Contact Details

Allscope Communications
Phone: 1800 ALLSCOPE
Email: info@allscope.net.au
Service Area: Brisbane and South East Queensland