Privacy Policy

Allscope Communications is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our website or services.

1. Information We Collect

We may collect personal information that you provide to us, including:

Name
Phone number
Email address
Business or company details
Service or enquiry information

We may also collect limited technical information when you visit our website, such as:

IP address
Browser type
Pages visited
Date and time of access

This information helps us improve our website and services.

2. How We Use Your Information

We use your personal information to:

Respond to enquiries and provide quotes
Deliver installation, maintenance and support services
Communicate with you about your project or service request
Improve our services and website functionality
Meet legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Disclosure of Information

We may share your information with trusted service providers where necessary to deliver our services, including:

Suppliers and subcontractors
IT and hosting providers
Monitoring or communications service providers

These parties are required to handle your information securely and only for the purpose of providing services to us.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To do so, please contact us using the details below.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors use our site. This information helps us improve website performance and user experience.

You can adjust your browser settings to refuse cookies if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Allscope Communications
Phone: 1800 ALLSCOPE
Email: info@allscope.net.au
Service Area: Brisbane and South East Queensland